Refund policy

30-Day Exchange Policy

We want you to love your fit. If your Curva Bella piece doesn't fit the way you hoped, you can exchange it for a different size within 30 days of delivery.

Eligibility

Items must be unworn (beyond a brief try-on over underwear), unwashed and in original condition with all tags attached.
For hygiene reasons, items that show signs of wear, washing, odors or damage cannot be exchanged.
Items purchased on final sale or with a free gift promotion are not eligible.

How to request an exchange

Contact us through our Contact page within 30 days of delivery with your order number and the size you need.
We'll reply with return instructions and the return address. Please do not send items back without contacting us first, as returns sent without authorization cannot be accepted.
Once we receive and inspect your item, we'll ship your new size.

Shipping costs

The customer is responsible for return shipping costs. We recommend using a trackable service.
We cover shipping on the replacement item for one exchange per order.

Refunds

We offer exchanges only, not refunds, except in the cases below:

Damaged, defective or wrong item: contact us within 7 days of delivery with photos. We'll send a replacement at no cost or issue a full refund.
Size unavailable: if the size you need is out of stock, we'll offer store credit or a refund to your original payment method.

Approved refunds are issued to your original payment method. Your bank or card provider may take 5 to 10 business days to post it.